Privacy Policy
Last updated: 30 June 2026
Encore Ideas ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit encoreideas.com (the "Site") or interact with us.
1. Who we are
Encore Ideas is a venture studio based in Portugal. For any questions about this policy or how we handle your information, you can reach us through our contact page.
2. Information we collect
We collect information in the following ways:
Information you give us directly — such as your name, email address, and any message content when you use our contact form, or your email address if you subscribe to our newsletter.
Account information — if you create an account with us or one of our products (such as MomMatch or Kit Culture), we may collect information like your name, email address, and other details needed to set up and manage your account.
Payment information — if you make a purchase or payment through our Site or one of our products, payment details are collected and processed by our third-party payment processor. We do not store full payment card details on our own servers.
Automatically collected information — basic technical information such as browser type and general usage data may be collected to help us understand how the Site is used and to keep it secure. We do not currently use third-party analytics or advertising tracking tools on this Site.
3. How we use your information
We use the information we collect to:
Respond to messages sent through our contact form
Send newsletter updates to people who have subscribed
Create and manage accounts, where applicable
Process payments and deliver products or services you've purchased
Maintain the security and proper functioning of our Site and products
4. How we share your information
We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our Site and products — for example, our contact form provider, email/newsletter provider, web hosting provider, and payment processor — solely for the purpose of providing those services to us. We may also disclose information if required to do so by law.
5. Data retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. If you'd like your information deleted, you can contact us and we will action your request where we're able to.
6. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, please get in touch through our contact page.
7. Cookies
Our Site may use a small number of essential cookies needed for the Site to function properly. We do not currently use cookies for advertising or third-party analytics tracking.
8. Children's privacy
Our Site and products are not directed at children, and we do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
10. Contact us
If you have any questions about this Privacy Policy, please reach out through our contact page.